ConsumerFirst Product

The MediBridge ConsumerFirst Solution

How it Works

MediBridge has developed an innovative program that delivers overall cost savings for employers, an easy-to-use experience for members / employees, and value to providers by making timely and accurate payments.

The MediBridge program allows the employer to generate savings after increasing their health plan deductible when they purchase the MediBridge Solution to “buy down” that deductible so that the employee is held harmless. MediBridge will proactively manage the employee claims from first dollar, negotiating savings and letting the employee know when to pay the provider. Once the employee hits the MediBridge deductible, MediBridge will manage the costs between the MediBridge deductible and the health plan deductible. MediBridge will pay providers directly and will seek prompt payment discounts, generating more savings for the employer and employees.

MediBridge Product Features

MediBridge Coverage

MediBridge will cover a portion of the member’s liability (deductibles, co-payments, and coinsurance). The coverage will be integrated with the health plan coverage so that members do not need to sort out which services are covered by MediBridge versus the health plan. MediBridge will manage this seamlessly for the member.

Seamless Claims Processing

Unlike our competition, we make the claims process easy for patients by unburdening them from unreasonable provider claims data collection. We seamlessly fold into the claims administration process, directly pay providers for MediBridge covered expenses, and support members with our concierge services for any questions or concerns.

Concierge Services

In addition to serving as a resource to members around their billing questions, we obtain discounts from providers on member liability to support our competitive premium. MediBridge will analyze all claims and look for opportunities to work directly with the provider to arrange for lower fees. Most providers willingly settle for discounts for immediate payment on this portion of the bill. Providers do this because they are collecting a low percentage of member liability today through costly patient collections processes. In this process, we are also building the MediBridge network of high value providers and over time will direct members to the most efficient quality providers.